You may notice that People Psychological Solutions has fewer Google reviews than some other clinics. This is not because we have fewer clients. It is because we are bound by professional ethical standards that prioritize your privacy, trust, and well-being above marketing metrics.

As registered Clinical Psychologists with the Malaysian Allied Health Professions Council (MAHPC) and members of the Malaysian Society of Clinical Psychology (MSCP), we are required to uphold the highest standards of professional conduct. This includes strict prohibitions against soliciting, incentivizing, or fabricating client reviews. Such actions are considered unethical and risk breaching client confidentiality, which is a cornerstone of psychological practice.

Unfortunately, not all mental health providers follow the same ethical framework. Some practices are managed primarily by business operators rather than registered clinicians, and as a result, decisions around marketing and online reviews may not go through the same ethical considerations that guide regulated professionals. This lack of oversight has led to the rise of questionable review practices, where fake or coerced testimonials create misleading impressions of care quality.

At People Psychological Solutions, we believe that such actions, whether pressuring clients to share personal experiences publicly or planting fabricated feedback, represent a misuse of professional influence. Therapy should empower, not manipulate. Our goal is to build trust within the therapy room, not through algorithms or ratings.

We are also a training facility, where all clinical trainees operate under close supervision by registered supervisors and adhere to strict ethical standards throughout their professional development. Our team of clinical psychologists are fully credentialed, personally vetted, and committed to providing care that is not only evidence-based, but grounded in integrity, respect, and authenticity.

Since opening our doors in 2020, People Psychological Solutions has had the privilege of supporting thousands of clients and families across Malaysia. Many of them found us through word-of-mouth, professional referrals, and returning clients who valued our approach to confidentiality and care. We take this as a quiet reminder that ethical practice and authentic relationships speak louder than online ratings ever could.

While our commitment to ethics may result in fewer visible reviews, we believe it speaks volumes about our priorities. We will always choose confidentiality over convenience, professionalism over popularity, and authenticity over marketing.

Thank you for valuing genuine, ethical mental health care.