Psychological Therapy From Wherever You Are
Online counseling provides an alternative way to attend psychological therapy without travelling to our clinic in Kuala Lumpur.
At People Psychological Solutions, our clinical psychologists provide psychological therapy through secure online video sessions where this is appropriate for the client’s needs and circumstances.
Online therapy follows the same overall principles as in-person psychological therapy. Your clinical psychologist will work with you to understand the difficulties you are experiencing, develop appropriate treatment goals, and provide evidence-based psychological interventions according to your needs.
For some clients, online sessions may also provide greater convenience and flexibility, particularly when travelling to our clinic regularly is difficult.
Frequently Asked Questions (FAQ)
Click the questions below to be brought to the section of the page containing the answer:
Click the questions below to be brought to the section of the page containing the answer:
What are the rates for online counseling sessions?
Which payment methods are available?
How do the counseling sessions work?
How many sessions do I require to address my mental health concerns?
What are the types of cases that you are able to consult on?
What are the types of cases that you are not able to consult on?
Online sessions are conducted through video consultation, allowing you and your psychologist to speak to one another in real time.
You will need:
- A reliable internet connection
- A device with a camera and microphone
- A private and reasonably quiet environment
- A suitable space where you can participate in the session without interruption
Sessions are conducted similarly to in-person therapy. Depending on your concerns and treatment goals, your psychologist may work with you to understand patterns contributing to your difficulties, develop psychological skills, make behavioural changes, work through difficult experiences, or use other evidence-based psychological interventions.
Online psychological therapy may be appropriate for a range of emotional, behavioural, and interpersonal concerns, including:
- Depression and persistent low mood
- Anxiety, worry, panic, and fears
- Obsessive thoughts and compulsive behaviours
- Stress and burnout
- Relationship and interpersonal difficulties
- Difficulties adjusting to life changes
- Emotional regulation difficulties
- Addictive or problematic behaviours
- Difficulties associated with ADHD or autism
- Other psychological concerns
Whether online therapy is appropriate depends on the individual, the nature of the difficulties being addressed, and the type of psychological intervention required.
Your psychologist can discuss whether online or in-person sessions would be more appropriate for your circumstances.
Research indicates that psychological interventions delivered through videoconferencing can be effective for a range of mental health difficulties.
However, online therapy is not necessarily the best format for every person or every psychological concern.
The suitability of online therapy can depend on factors such as the nature and severity of the difficulties, treatment approach required, privacy and safety considerations, access to an appropriate environment for sessions, and the individual’s preferences.
Where your psychologist believes that your needs would be better addressed through in-person sessions, another healthcare service, or a different form of support, this will be discussed with you.
At People Psychological Solutions, clients may attend therapy in person at our clinic in Plaza Mont Kiara, Kuala Lumpur, or online where appropriate.
Some clients prefer online therapy because it reduces travelling time and allows sessions to be attended from a familiar private environment.
Others prefer attending the clinic because they find it easier to separate therapy from their home or work environment, have greater privacy at the clinic, or simply prefer communicating face-to-face.
Neither format is necessarily better for everyone.
Where clinically appropriate, you may discuss your preferred format with your psychologist.
Confidentiality principles continue to apply during online psychological therapy.
However, online sessions also require clients to consider the privacy of the environment from which they attend.
We recommend participating from a private location where conversations cannot easily be overheard and using a personal device and internet connection where possible.
Your psychologist will discuss confidentiality and its limitations as part of the informed consent process.
Our fees for online psychological therapy are the same as for in-person sessions.
Qualified Clinical Psychologist:
RM290 per session
Trainee Clinical Psychologist:
RM70 per session
Our trainee clinical psychologists are completing supervised postgraduate clinical psychology training. Their clinical work is conducted under the supervision of qualified clinical psychologists.
Four-Session Package
A package of four sessions is available at RM990 for clients who have already established a positive working relationship with their therapist and would like to commit to continuing therapy.
The package is subject to the same terms and conditions applicable to our in-person psychological therapy services.
Fees last updated: September 2026.
No. Where online therapy is appropriate, the initial consultation may also be conducted online.
Your psychologist will use the initial consultation to understand your concerns, discuss your goals, and determine an appropriate treatment plan.
Where appropriate, you may discuss changing between online and in-person sessions with your psychologist.
For example, some clients primarily attend sessions online but occasionally prefer an in-person appointment.
The appropriate arrangement can be discussed according to your circumstances and treatment needs.
There is no predetermined number of sessions that is appropriate for everyone.
The duration of therapy depends on factors including the nature and complexity of the concerns, treatment goals, progress, life circumstances, and the psychological intervention being provided.
Your psychologist will discuss the recommended frequency of sessions with you and review your progress throughout therapy.
Online counseling at People Psychological Solutions is not an emergency or crisis response service.
If you are experiencing an immediate mental health emergency, are at imminent risk of harming yourself or another person, or require urgent medical attention, please contact the appropriate emergency services or attend the nearest emergency department.
No.
People Psychological Solutions does not provide psychological assessment, therapy, psychological documentation, professional opinions, or testimony for legal or forensic purposes, whether services are conducted online or in person.
Start Online Counseling
You do not need to know which type of psychological therapy you require before making an appointment.
Your clinical psychologist will first work with you to understand your concerns and treatment goals before recommending an appropriate psychological approach.
People Psychological Solutions provides online counseling and psychological therapy with clinical psychologists, where clinically and professionally appropriate.
Click Here: Book an Online Session
Clinical content last reviewed: September 2026
How do I make an appointment?
Contact us by clicking the green WhatsApp icon at the bottom right of the screen to begin speaking to our professional administrator. He will be able to effectively assist you in setting up an appointment.
Otherwise, you may also head to our Contact Us section (click here) to explore other communication options, such as e-mail, inquiry form submission, or to call our mobile number.
What are the rates for online counseling sessions?
The rates for each online session with a qualified member of our team is RM290 per session. Click here to view our team.
We also provide services by trainee clinical psychologists. They are currently undertaking their final year of master’s-level practicum. Upon completion, they will then be fully qualified clinical psychologists. All of their work are closely supervised for quality and standard of care. The rates per counseling session with a trainee is RM 70 per session.
Session fees quoted above were updated and applied effective March 1, 2024.
Which payment methods are available?
For online counseling sessions, we accept payment by cash deposit or online bank transfer (TT) to our bank account. Our banking details are as follows:
People Consultancy Sdn. Bhd.
Malayan Banking Berhad (Maybank)
5127 8121 8957
Kindly contact us to make an appointment. Our administrator will be able to effectively coordinate further details with you.
How do the counseling sessions work?
During counseling sessions, you and your therapist will effectively address your presenting issues by:
- Developing clear goals to achieve through the sessions.
- Fostering a positive and trusting working relationship between therapist and client.
- Developing awareness of issues being faced and how to effectively address them.
- Understanding the biological, psychological, and social factors to your mental health functioning.
- Learning new and useful skills in managing your mental health.
- Cultivating alternative and helpful practices in daily life to effectively tackle your presenting issues.
Sessions may be catered to your needs in a variety of ways: either to reduce symptoms in a short span of time, to address long-standing issues that you’re facing, and/ or to learn skills in improving on the things that matter to you, along with your overall quality of life.
Our team members engage in evidence-based practice. As such, your therapist will only promote, facilitate, teach, and/ or provide advice which are shown to be effective from best available research in addressing your presenting issues.
How many sessions do I require to address my mental health concerns?
Therapy duration will be dependent on a variety of factors, such as the nature and severity of the presenting issues, treatment goals, and cost/ lifestyle considerations. Conventionally, sessions are done on a weekly basis. Depending on the factors mentioned, sessions can also be done based on the client’s availability (e.g. once every two weeks, once a month).
Short-term therapy is defined as having 12 sessions or less. Oftentimes, these sessions can be effective in addressing specific and targeted goals. Click here to learn how to make the best use of short-term therapy.
Whether you are keen on short-term or longer term sessions, there is evidence to show that the counseling process is helpful in addressing mental health issues (click here for an example of short-term therapy outcomes, and click here for an example of long-term therapy outcomes). Clients will usually report significant improvement in their functioning a few sessions in.
Counseling is always collaborative. While your therapist may have recommendations on the frequency of sessions to effectively meet your goals, you are able to choose the frequency and amount of sessions that you would like to have. Your therapist will collaboratively alter your goals with you so that they can be effectively met through the session(s). Similarly, you and your therapist will be able to work towards ending of sessions based on what you think is best.
Ultimately, therapy sessions are your choice. Kindly discuss with your therapist in arriving at the best arrangement in meeting your needs.
What are the types of cases that you are able to consult on?
At People Psychological Solutions, our team of clinical psychologists (click here to view team) will be able to provide psychological assessment and therapy for clients within the ages of 16 – 54 years old, which include:
Assessment
- Neurodevelopmental disorders (Intellectual Disability, Autism, Specific Learning Disorder)
- Bipolar and Related Disorders
- Depressive Disorders
- Anxiety Disorders
- Obsessive-Compulsive and Related Disorders
- Trauma- and Stressor-Related Disorders
- Somatic Symptom and Related Disorders
- Feeding and Eating Disorders
- Disruptive, Impulse-Control, and Conduct Disorders
- Personality Disorders
- Paraphilic Disorders
Therapy
- Bipolar and Related Disorders (may require collaborative treatment)
- Depressive Disorders
- Anxiety Disorders
- Obsessive-Compulsive and Related Disorders
- Trauma- and Stressor-Related Disorders
- Somatic Symptom and Related Disorders
- Feeding and Eating Disorders (may require collaborative treatment)
- Disruptive, Impulse-Control, and Conduct Disorders
- Personality Disorders
- Social Issues (such as difficulties in relationships, career)
Our team members engage in evidence-based practice. As such, they will be able to advice accordingly if the scope of assessment or therapy is beyond the professional’s competency or requires collaborative treatment with other mental health or healthcare professional(s).
What are the type of cases that you are not able to consult on?
People Consultancy Sdn. Bhd. and its professionals do not engage in cases that require assessment, therapy, provision of psychological documentation, or testimony for use in a court of law or for any other legal purpose(s).
People Consultancy Sdn. Bhd. reserves the right to decline such cases. In the event that such information have been withheld from the company and/ or the clinical psychologist, People Consultancy Sdn. Bhd. reserves the right to retain charged fees for services already provided and to decline follow-up of the case.
